B2Core iOS v1.24: New Services Section, Zendesk Support, and Improved IB Reports
![B2Core iOS v1.24: Services, Zendesk and Extended IB Reports B2Core iOS v1.24: Services, Zendesk and Extended IB Reports](https://b2core.com/app/uploads/2024/07/B2Broker_cover-500x250.png)
We at B2Core consistently strive to augment the mobile version of our solution, aiming to provide our valued clients with an unparalleled CRM experience on iOS platforms. We introduce our updated B2Core iOS app, v1.24. This iteration bears several important enhancements that further boost the app’s capabilities.
Subsequent to the v1.23 release, which primarily honed the user interface, the new release extends the B2Core iOS app’s functionality with a fresh “Services” section, integration with Zendesk, and overhauled IB Module reports.
New Services Section: Everything on One Screen
![new Services section in B2Core iOS](https://b2core.com/app/uploads/2024/07/Block-Image.png)
B2Core iOS now boasts a Services menu designed for easy navigation to supported services like Trading, Finances, Helpdesk, IB, and more. The section allows users to customise the widget arrangement according to their needs with a simple drag-and-drop feature. An additional perk of this section includes a preview of services that will be launched in the near future.
Incorporation of Zendesk
![How Zendesk Works in B2Core iOS App](/app/uploads/2024/07/image.gif)
After successfully integrating the esteemed customer service platform, Zendesk, into the web version of B2Core, it is now also available in the iOS app. Zendesk facilitates seamless client interactions through its unique ticketing system, real-time chat, and AI tools. With the new update, the Helpdesk feature is accessible through the Profile section, enabling users to connect to Zendesk directly from the app and eliminating the need for further authorisation.
In-Depth Analyses of Client IB Activity & Rewards
We have added the Clients segment to the IB Room of the B2Core iOS to enhance the functionality of the existing IB module. Users can now access comprehensive reports about their Direct and Sub-IB clients registered through their referral links, receiving complete data about each client’s cumulative trading volumes and the rewards generated from their referral activities.
![Client IB Activity & Rewards](https://b2core.com/app/uploads/2024/07/Block-Image-2-1024x652.png)
Moreover, the IB Room is now equipped to provide exhaustive reports on rewards deposited into users’ wallets. Users can access all transaction details with a single tap, gaining total control over their earnings and improved management of rewards. For user convenience, the Rewards section is strategically positioned at the bottom of the IB module.
Conclusion
Our team is wholly devoted to the relentless enhancement of B2Core’s mobile app. The forthcoming updates are planned to encompass the savings module, bonuses and additional features. We endeavour to achieve a parity in functionality between our mobile application and our web version, guaranteeing that our clients can reach the necessary features from their preferred devices.
Your feedback and ideas on the B2Core iOS v1.24 update are greatly anticipated and invaluable as we integrate these insights into our forthcoming updates.
Keep an eye out for more thrilling releases that are on the horizon!